Shipping Policy
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Thank you for shopping with Ivana Fleet. This Shipping Policy outlines important information regarding the shipping and delivery of our products. We proudly ship worldwide and operate on a Cash on Delivery (COD) basis only.
1. Shipping Locations
Ivana Fleet offers worldwide shipping. Whether you’re local or international, we strive to deliver our travel accessories, luggage, and tech essentials right to your doorstep.
2. Processing Time
All orders are processed within 1–3 business days after order confirmation. You will receive a confirmation message once your order is ready for shipment.
Please note: Orders are processed Monday through Friday (excluding public holidays).
3. Delivery Time
Estimated delivery times vary by region:
Local deliveries: 3–7 business days
International deliveries: 7–21 business days
Delays may occur due to customs, remote locations, or unforeseen logistics issues. We will keep you updated if delays are expected.
4. Shipping Charges
Shipping charges are calculated based on your location and the weight/size of the order. These will be communicated to you at the time of order confirmation.
In some cases, international orders may be subject to additional customs duties, taxes, or import fees, which are the responsibility of the recipient.
5. Cash on Delivery (COD)
Ivana Fleet offers Cash on Delivery for all orders. Please ensure someone is available at the delivery address to receive and pay for the order.
Failure to accept a COD order may result in restrictions on future purchases.
6. Order Tracking
Once your order has been dispatched, we will provide tracking information where available. Tracking details may vary depending on your country and shipping partner.
7. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us immediately at [email protected] with your order number and any relevant details.
We will assist you promptly to resolve the issue.
8. Incorrect Address
Please ensure that your shipping address is accurate and complete. Ivana Fleet is not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided at checkout.
9. Contact Us
If you have any questions regarding this Shipping Policy or your order status, feel free to reach out to us:
Email: [email protected]